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The Floor Store at Thornebrook

4.9

Based on 34 reviews

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Robert Milton

16:15 04 May 20

After looking at countless floor choices at other stores, we found exactly what we wanted from Malad at the floor... store. He was professional and did a great job for us. Highly recommended.read more

Anne Conklin

22:14 13 Mar 20

Milad was very helpful in helping us pick out a color selection that matched our cabinets. We wanted to move fast in... the selection and ordering process. There was a cancellation the same day that we visited the store and Milad asked if we'd like him to come out and measure after the store closed. That was fast service. The installer did an excellent and professional job. It's amazing that he can move all the furniture by himself. The floors look great and I would recommend The Floor Store to everyone.read more

Loyce Jones

17:05 05 Feb 20

Our experience at the floor store was great from start to finish. Sales man Steve was veryPatient with two women... changing their minds several times and was more than willing to help.Our installer Gary was very meticulous and did a wonderful job on our floor. I felt they treated us like familyAnd we felt the same about them. Would recommend them highly.read more

Susan Beckettyoung

23:06 24 Dec 19

Milad and his crew were fantastic! Very pleased with our new floors. They saw to every detail and kept us informed the... whole way through. Mace is an excellent installer. Would recommend The Floor Store for any of your flooring needs.read more

Dany Christine

18:26 04 Dec 19

My experience with the floor store was fantastic!! Everything from beginning to end was handled professionally and with... great care to make sure we got exactly what we wanted and our new floors look amazing!read more

AM Cola

21:44 26 Nov 19

Great place, lots of nice quality options, Milad was so helpful and we were able to schedule the install quickly. I... recommend this place over any of the big box stores!read more

Richard Hord

18:22 18 Nov 19

We have used The Floor Store at Thornebrooke 3 separate times with redecorating a 20 year old house. We have gotten... tile and wood floors. Most recently we had the upstairs carpet removed and replaced with wood flooring. Milad did an excellent job matching our new wood with the wood that was already down. He was very time efficient with us and helpful. After he quoted a price for the same brand that was down on another part of the house, he found a matching wood floor that was $600 less expensive. We were very happy with that! The staff he used to put the new wood flooring down were on time, reliable, pleasant and did a great job. As soon as the flooring came in, they started working in our house and came when they said they would come. They were very time efficient. Mace was the lead person putting down the flooring and did a great job. We highly recommend The Floor Store at Thornebrooke.Anne Rottmann and Richard Hordread more

Pat Misita

21:08 08 Nov 19

Thank you Milad for helping me chose the perfect carpet for our project.It looks great and Elliott the installer did a... wonderful job on the installation.We appreciate the timely manner in which this was done. It looks beautiful!!Patread more

Meng Zhang

18:25 08 Oct 19

Since we do not really start the purchase and just check inventory and did a estimation in the property, so it is hard... to give a full review about the service. First of all, it is OK to purchase floor and service from here since they do carry some good brands and products, and service fee is pretty fair.read more

CATHY F OWEN

00:10 02 Oct 19

I highly recommend Milad, owner of The Floor Store in Thornebrook Village, for providing excellent service and quality... flooring to me. Milad was incredibly patient with me as I debated the possible choices ( all of which were beautiful, which made choosing one quite a challenge!), and he followed the installation closely and made sure I was satisfied with the result. Milad’s careful attention and concern made the whole experience of installation a very rewarding one. Thank you, Milad.read more

Andy Jeffers

17:07 09 Sep 19

After shopping a few other flooring stores in Gainesville and being underwhelmed with the service and prices we visited... Milad at the Floor Store at Thronebrook. He was very helpful guiding us through the selection of our floors as well as the order, delivery and installation. We had a pretty big job replacing all the flooring in our new home and had already contracted a separate company to install the tile. Milad coordinated everything seamlessly, happily ordered replacements for a few cases of tile that were damaged and even delivered us a roll of protective paper for our move-in. The Floor Store also offered the most competitive pricing for the specific products we chose. We couldn't be happier. Many thanks to Milad and The Floor Store!read more

Amira Malik

21:52 21 Jun 19

Large selection of flooring from a wide range of prices. The owner was extremely helpful and not pushy at all, which we... certainly appreciated. Would definitely recommend this store to anyone looking for custom flooring in Gainesville.read more

Nina Tarnuzzer

18:50 21 Mar 19

There is a reason for all these FIVE star reviews. After a brief bad experience with a big box store, I drove to the... Floor store where Steve immediately pointed me to the exact match for my wood floors, the flooring arrived in four days, and the floor was installed within the week. Amazing. Manny, the installer, is a real craftsman. It is nearly impossible to find this level of expertise anymore. The floors are gorgeous. Highly recommend. They certainly are going to be my first stop for my next floor or tile project.read more

Paul Slayton

17:57 18 Mar 19

Thanks to everyone at the Floor Store for their truly outstanding work installing several rooms of new wood flooring in... our house. They provided an excellent product that so nearly perfectly matched the existing wood flooring - only newer. Milad and Steve in the store, and Gary who installed the new flooring are all absolute top notch. The entire process was seamless and they worked superbly with our schedule. We could not be happier and will definitely use them again. We have already recommended them to our friend & neighbor.read more

Steven Scanlan

20:39 22 Feb 19

We just had a new bedroom floor installed and are thrilled with the result. The quality of the material and the... outstanding workmanship on installation produced a result that exceeded our expectations. Their friendliness and professionalism was present at every step of the process; from our initial store visit with Steve, helping to find the flooring we wanted; to Milad's estimate visit where he reduced the quantity I originally estimated; to Gary's flawless installation. We will definitely be back for our future flooring needs!read more

Elizabeth Veenker

22:38 23 Apr 18

Milad was extremely helpful, working with me until I found exactly the right flooring. He is very knowledgeable and... gave me great advice. Flooring was reasonably priced, arrived on time, and installer did a wonderful job. I am so happy with my cork flooring in my dining room.read more

Nancy Gibbs

16:11 09 Jun 17

Had a wonderful experience with getting a wood laminate floor installed in my small home office (about 144 square... feet). The owner, Milad, was extremely knowledgeable about all different types of flooring. The other flooring retailers that I checked out (one was Home Depot) did not have the breadth of knowledge, nor were they as competitive on pricing. We went in on a Saturday, picked out the flooring and even with a holiday (Memorial day) the next week, my flooring was delivered on Friday of that week (it had to sit for at least 48 hours in my home to acclimate the boards) and installation was on the next Monday. I was very impressed that Milad was able to accomodate our tight time-frame for the floor install. Milad and his employee were professional, courteous, and neat and did a fantastic job installing my beautiful new Kaindl brand wood laminate (CARB 2 compliant and GREENGAURD certified) flooring. I love it! Highly recommend.read more

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