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The Floor Store at Thornebrook

4.9

Based on 89 reviews

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Beth Smith

20:18 11 Oct 23

We are repeat customers at The Floor Store, and were again so pleased with our experience. Milad and Hannah were great... to work with and very responsive to our needs. Their service is just the best!!read more

Andrew Rosalsky

00:22 30 Sep 23

My wife and I were very pleased with our flooring purchase. The sales lady was very knowledgeable and the installers... were excellent. They attended to every detail with great care. The installation was beautifully done. I highly recommend the Floor Store at Thornebrook!read more

Lev

16:43 25 Sep 23

The floor store was super helpful in helping me find what I need. Their prices beat Home Depot and Lowe’s too!

Mo Elalighe

14:53 09 Sep 23

Thank you so much to Milad & Hannah for a great purchase of high quality of LVP Flooring for my house in Gulfport... Mississippi, I'm very highly recommend " THE FLOOR STORE " for all your flooring needs. Job well done Y'all ..read more

Willa Wolcott

18:48 06 Sep 23

We had an excellent experience in August with The Floor Store at Thornebrook when we had new wood floors installed in... three of our bedrooms. We like both the color and the quality of the oak floors, and the installation by Mace and Tommy was done in an efficient, pleasant, and timely manner.read more

08:43 25 Aug 23

We switched the entire house from ten year old 12mm laminate flooring to 5.5mm luxury vinyl plank. Mace and his... assistants did our installation which included chipping out all of the tile in our kitchen and the work they did was as absolutely perfect. I am admittedly extremely picky, detail oriented, and hard to please and they even met/exceeded my expectations. They were amazing about moving all of our stuff so they could get to the areas they were working on and it was as stress free as possible plus nothing was damaged. The flooring looks amazing and everything was left perfectly clean when they were done. I wish I could give more than just five stars!read more

Ewen Thomson

17:42 07 Aug 23

Milad, Hannah and Mace were a pleasure to deal with and we are very pleased with the Karndean vinyl flooring we chose.

Paulette Hahn

21:05 13 Jul 23

We recently purchased a new home and had wood flooring installed by The Floor Store at Thornebrook. The experience... overall was outstanding. Milad came out to our home providing his expertise in the choice of flooring. The communication during the the choice and installation was exceptional. We were impressed with the attention to detail by Mace who installed the floors, he made recommendations that were perfect for the home. Mace has a gift and is a craftsman of the highest caliber. Would highly recommend The Floor Store at Thornebrook for any flooring need, an outstanding company dedicated to excellence and quality.read more

Pamela Brockway

12:57 12 May 23

Great service from choosing the product at the store to the installation. Very professional.

Allison Cunningham

21:35 22 Apr 23

We had excellent service from The Floor Store. The owner, Milad Meftah, was terrific with keeping in contact with us... every step of the way. The installers Mace and Tommy did a wonderful job installing our new hardwood floors in two bedrooms and a hallway .read more

Jerry

14:40 07 Apr 23

I had LVP installed throughout my house by The Floor Store. It was a great experience from the first visit to the store... to the replacement of my furniture after the install was complete. Milad and Hannah in the store are friendly, very knowledgeable, and provided excellent guidance and information. The installer, Mace, and his crew were excellent. Very respectful of the property and the install was excellent, paying attention to detail and even cleaning up at the end of each day. Milad, the owner, stopped by each day to check on the progress. Based on my experience, I would recommend The Floor Store without reservation.read more

Stephen Worob

23:20 27 Mar 23

Purchased my new flooring from The Floor Store and just had it installed. Milad, the owner was very helpful and guided... me through the entire purchase. Mace and Thomas were the installers and were very professional and completed the task to my satisfaction. I would highly recommend dealing with Milad and his staff. Great job.read more

Lorall Crow

21:03 16 Nov 22

We are so happy with our flooring experience and installation! Milad carries good quality flooring and we were very... pleased with the installers Mace and Tommy. The vinyl plank flooring is absolutely beautiful! It turned out great and we love how it looks. Thanks for a job well done!The kitchen floor still looks great!!! We decided to do carpet in all the bedrooms. Milad has awesome quality products and so helpful! Elliot and Richard did a great install. They were professional and did quality work!! Thanks for another great experience!!read more

Katherine Johnson

21:57 26 Jan 21

We could have not asked for a better experience in the re-carpeting of our three bedrooms. From our initial visit to... the Floor Store Milad was attentive, responsive and very professional. We chose our carpet, it arrived in about a week and within a three week period it was purchased and installed. Elliott did a great job installing the carpet and cleaned up after each room was completed. He also assisted me a bit in getting my lamps plugged back in, etc.If you are looking for new flooring and desire a personal experience with a business owner who cares about you as a customer and not like you are simply a “nobody” like they do at the big box store.....you should choose to work with Milad and The Floor Store. We found his choices to be plentiful and excellent quality, backed with guarantees and his prices compatible with other floor stores.The difference in working with Milad...is that he will take the time to check in often and make sure you are completely satisfied after the project is completed. My husband and I are thrilled with our new carpet and the installation process. We highly recommend Milad and The Floor Store for your next floor project.read more

Robert Milton

16:15 04 May 20

After looking at countless floor choices at other stores, we found exactly what we wanted from Malad at the floor... store. He was professional and did a great job for us. Highly recommended.read more

Anne Conklin

22:14 13 Mar 20

Milad was very helpful in helping us pick out a color selection that matched our cabinets. We wanted to move fast in... the selection and ordering process. There was a cancellation the same day that we visited the store and Milad asked if we'd like him to come out and measure after the store closed. That was fast service. The installer did an excellent and professional job. It's amazing that he can move all the furniture by himself. The floors look great and I would recommend The Floor Store to everyone.read more

Loyce Jones

17:05 05 Feb 20

Our experience at the floor store was great from start to finish. Sales man Steve was veryPatient with two women... changing their minds several times and was more than willing to help.Our installer Gary was very meticulous and did a wonderful job on our floor. I felt they treated us like familyAnd we felt the same about them. Would recommend them highly.read more

Susan Beckettyoung

23:06 24 Dec 19

Milad and his crew were fantastic! Very pleased with our new floors. They saw to every detail and kept us informed the... whole way through. Mace is an excellent installer. Would recommend The Floor Store for any of your flooring needs.read more

Dany Christine

18:26 04 Dec 19

My experience with the floor store was fantastic!! Everything from beginning to end was handled professionally and with... great care to make sure we got exactly what we wanted and our new floors look amazing!read more

AM Cola

21:44 26 Nov 19

Great place, lots of nice quality options, Milad was so helpful and we were able to schedule the install quickly. I... recommend this place over any of the big box stores!read more

Richard Hord

18:22 18 Nov 19

We have used The Floor Store at Thornebrooke 3 separate times with redecorating a 20 year old house. We have gotten... tile and wood floors. Most recently we had the upstairs carpet removed and replaced with wood flooring. Milad did an excellent job matching our new wood with the wood that was already down. He was very time efficient with us and helpful. After he quoted a price for the same brand that was down on another part of the house, he found a matching wood floor that was $600 less expensive. We were very happy with that! The staff he used to put the new wood flooring down were on time, reliable, pleasant and did a great job. As soon as the flooring came in, they started working in our house and came when they said they would come. They were very time efficient. Mace was the lead person putting down the flooring and did a great job. We highly recommend The Floor Store at Thornebrooke.Anne Rottmann and Richard Hordread more

Pat Misita

21:08 08 Nov 19

Thank you Milad for helping me chose the perfect carpet for our project.It looks great and Elliott the installer did a... wonderful job on the installation.We appreciate the timely manner in which this was done. It looks beautiful!!Patread more

Meng Zhang

18:25 08 Oct 19

Since we do not really start the purchase and just check inventory and did a estimation in the property, so it is hard... to give a full review about the service. First of all, it is OK to purchase floor and service from here since they do carry some good brands and products, and service fee is pretty fair.Update: Our existing old floor was installed by this store, and we found several installation flaws during these past 3 years. It is hard to say if they really did a perfect job at the time for the previous owner, so I reduce one star for my review at this point.read more

CATHY F OWEN

00:10 02 Oct 19

I highly recommend Milad, owner of The Floor Store in Thornebrook Village, for providing excellent service and quality... flooring to me. Milad was incredibly patient with me as I debated the possible choices ( all of which were beautiful, which made choosing one quite a challenge!), and he followed the installation closely and made sure I was satisfied with the result. Milad’s careful attention and concern made the whole experience of installation a very rewarding one. Thank you, Milad.read more

Andy Jeffers

17:07 09 Sep 19

After shopping a few other flooring stores in Gainesville and being underwhelmed with the service and prices we visited... Milad at the Floor Store at Thronebrook. He was very helpful guiding us through the selection of our floors as well as the order, delivery and installation. We had a pretty big job replacing all the flooring in our new home and had already contracted a separate company to install the tile. Milad coordinated everything seamlessly, happily ordered replacements for a few cases of tile that were damaged and even delivered us a roll of protective paper for our move-in. The Floor Store also offered the most competitive pricing for the specific products we chose. We couldn't be happier. Many thanks to Milad and The Floor Store!read more

Amira Malik

21:52 21 Jun 19

Large selection of flooring from a wide range of prices. The owner was extremely helpful and not pushy at all, which we... certainly appreciated. Would definitely recommend this store to anyone looking for custom flooring in Gainesville.read more

Nina Tarnuzzer

18:50 21 Mar 19

There is a reason for all these FIVE star reviews. After a brief bad experience with a big box store, I drove to the... Floor store where Steve immediately pointed me to the exact match for my wood floors, the flooring arrived in four days, and the floor was installed within the week. Amazing. Manny, the installer, is a real craftsman. It is nearly impossible to find this level of expertise anymore. The floors are gorgeous. Highly recommend. They certainly are going to be my first stop for my next floor or tile project.read more

Paul Slayton

17:57 18 Mar 19

Thanks to everyone at the Floor Store for their truly outstanding work installing several rooms of new wood flooring in... our house. They provided an excellent product that so nearly perfectly matched the existing wood flooring - only newer. Milad and Steve in the store, and Gary who installed the new flooring are all absolute top notch. The entire process was seamless and they worked superbly with our schedule. We could not be happier and will definitely use them again. We have already recommended them to our friend & neighbor.read more

Steven Scanlan

20:39 22 Feb 19

We just had a new bedroom floor installed and are thrilled with the result. The quality of the material and the... outstanding workmanship on installation produced a result that exceeded our expectations. Their friendliness and professionalism was present at every step of the process; from our initial store visit with Steve, helping to find the flooring we wanted; to Milad's estimate visit where he reduced the quantity I originally estimated; to Gary's flawless installation. We will definitely be back for our future flooring needs!read more

Elizabeth Veenker

22:38 23 Apr 18

Milad was extremely helpful, working with me until I found exactly the right flooring. He is very knowledgeable and... gave me great advice. Flooring was reasonably priced, arrived on time, and installer did a wonderful job. I am so happy with my cork flooring in my dining room.read more

Nancy Gibbs

16:11 09 Jun 17

Had a wonderful experience with getting a wood laminate floor installed in my small home office (about 144 square... feet). The owner, Milad, was extremely knowledgeable about all different types of flooring. The other flooring retailers that I checked out (one was Home Depot) did not have the breadth of knowledge, nor were they as competitive on pricing. We went in on a Saturday, picked out the flooring and even with a holiday (Memorial day) the next week, my flooring was delivered on Friday of that week (it had to sit for at least 48 hours in my home to acclimate the boards) and installation was on the next Monday. I was very impressed that Milad was able to accomodate our tight time-frame for the floor install. Milad and his employee were professional, courteous, and neat and did a fantastic job installing my beautiful new Kaindl brand wood laminate (CARB 2 compliant and GREENGAURD certified) flooring. I love it! Highly recommend.read more

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